Service Manager

* Managing and overseeing all aspects of the front-of-house operations.
* Ensuring excellent customer service and satisfaction.
* Recruiting, training, and supervising front-of-house staff.
* Developing and implementing service standards and procedures.
* Handling customer inquiries, feedback, and complaints.
* Managing reservations and seating arrangements.
* Collaborating with the kitchen and bar staff to ensure smooth operations.
* Monitoring inventory and supplies related to front-of-house.
* Ensuring compliance with health and safety regulations.
* Working with the management team to develop and execute restaurant strategies.
* Handling administrative tasks such as scheduling, payroll, and budgeting.
This role requires strong leadership, communication, and customer service skills, as well as the ability to work in a fast-paced and dynamic environment.
Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discount * Health insurance * Life insurance * Paid time off * Vision insurance Work Location: In person