*Position Overview:*
We are seeking a passionate and dynamic Food and Beverage Floor Supervisor for our bustling sports bar and restaurant.
This role is perfect for someone who not only has a flair for hospitality management but also possesses a genuine enthusiasm for sports.
If you're keen on creating an unforgettable guest experience and have a knack for leading by example, this is your chance to join a team that values energy, excellence, and entertainment.
*Key Responsibilities:*
* *Sports Enthusiast Engagement:* Utilize your sports knowledge to connect with customers, enhance their viewing experience, and foster a vibrant sports atmosphere.
Plan and oversee sports event nights, ensuring all TVs are tuned to anticipated games and special sports events are highlighted.
* *Team Leadership:* Lead and motivate a team of staff to provide exceptional service.
Conduct pre-shift meetings to discuss specials, sports events of the day, and service standards.
Offer continuous training and feedback to staff, focusing on service excellence and sports-related engagement.
* *Operational Excellence*: Ensure the smooth operation of the restaurant floor, managing seating arrangements, and overseeing food and beverage service to maintain high standards of quality and speed.
Handle any issues that arise, ensuring guest satisfaction.
* *Inventory and Supply Management:* Monitor and manage inventory levels of food, beverages, and supplies.
Coordinate with the kitchen and bar to ensure stock levels meet the demands of scheduled sports events and peak times.
* *Quality Control:* Uphold strict quality control measures, ensuring that food and beverages served meet the establishment's high standards.
Conduct regular checks and coordinate with the kitchen and bar teams to address any concerns.
* *Customer Service: *Provide exceptional service to guests, handling inquiries and complaints with professionalism and care.
Use your sports knowledge to engage with guests, making recommendations and sharing in the excitement of sports events.
* *Compliance and Safety:* Ensure compliance with all health and safety regulations, conducting regular inspections and staff training to maintain a safe and hygienic environment.
*Qualifications:*
* Proven experience in a supervisory role within the hospitality industry, ideally in a sports bar or similar setting.
* A strong passion for and knowledge of sports, with the ability to engage customers and enhance their experience.
* Excellent leadership skills, with a track record of motivating and managing a team.
* Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
* Exceptional customer service skills, with a focus on providing a memorable guest experience.
* Familiarity with inventory management and cost control practices.
* A commitment to maintaining high standards of cleanliness and compliance with health and safety regulations.
* Ability to work flexible hours, including evenings, weekends, and holidays, to accommodate sports events and business needs.
Job Type: Full-time
Salary: From $14.
00 per hour
Expected hours: No less than 40 per week
Benefits:
* Employee discount
* Paid training
Restaurant type:
* Bar
* Casual dining restaurant
* Fast casual restaurant
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Weekends as needed
Experience:
* Sports Bar Management: 1 year (Preferred)
* Hospitality: 2 years (Required)
Language:
* Spanish (Required)
Shift availability:
* Day Shift (Required)
* Night Shift (Preferred)
Ability to Relocate:
* Carolina, PR 00979: Relocate before starting work (Required)
Work Location: In person
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