Hotel Assistant General Manager

Responsibilities: - Assist the general manager in overseeing daily operations and ensuring exceptional guest experiences.
- Manage and supervise hotel staff, including front desk agents, and pool bartenders.
- Implement and enforce hotel policies and procedures to maintain high standards of service and cleanliness.
- Monitor and optimize revenue management strategies to maximize hotel profitability - Conduct audits to ensure accuracy of financial transactions and resolve any discrepancies.
- Provide excellent customer service by addressing guest inquiries, and concerns, in a timely and professional manner.
- Review financial statements and other performance data to measure productivity, understand and manage expenses, and implement improvement processes.
- Maintain a safe and secure environment for guests and employees.
- Collaborate with other departments to coordinate events, promotions, and special projects.
Requirements: - Previous experience in hospitality management or related field preferred.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent customer service skills with a focus on exceeding guest expectations.
- Proficient in financial management.
- Knowledge of hotel operations, including front desk procedures, bar operations, housekeeping standards, maintenance protocols.
- Familiarity with various property management systems.
- Strong organizational skills with the ability to multitask and prioritize effectively - Flexible availability Note: This job description is not intended to be all-inclusive.
The assistant hotel general manager may perform other related duties as assigned to meet the ongoing needs of the hotel(s).
Job Type: Full-time Benefits: * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Paid training * Vision insurance People with a criminal record are encouraged to apply Work Location: In person